I’m the (Kevin) Bacon of the Salesforce Community – Introducing Claudio Castro

This is the seventeenth post in my blog series in which I will feature people I know from the community: Salesforce employees, MVPs, User Group Leaders, Partners, and honestly, anyone who I’m connected with who is willing to share with me the answers to five simple questions. I hoping that this blog series will help everyone out in the community get better connected to others who are either like them, can help them, are nothing like them, can’t help them, or are simply people they haven’t met yet! After all, a stranger is simply a friend you don’t know yet.

For me, one of the greatest strengths of the Salesforce Ecosystem is its people and the connections that are shared.

So, if you are brave enough, even if you’ve never met me in person, fill out this form and I’ll feature you in an upcoming post. (In case I have confused anyone, the questions on the form about our relationship refers to you, the reader, and me, the author, Eric Dreshfield, and not the featured person in this post.)  Just beware, by completing the form, you are giving me permission to use that information in a future post, as well as allowing me to interject some of my own thoughts into your responses!

And now I introduce the newest addition to the Salesforce Success Community Team, Claudio Castro.

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What’s your job title? Community Manager – Success Community, Salesforce.

What does that mean you do? I’m the go-to person for all things Success Community internally and externally (in the Community)! I handle the day-to-day shtuff (admin tasks, campaigns, questions, spam, awareness) as well as long-term projects. (EFD – Ok…two things:  1 – I like how you talk “shtuff”…that’s a combination of “Shhh” and “stuff”, which means you get things done quitely. 2 – Uh, EXCUSE ME!  Handling spam is not “day-to-day”…ok, so it may be a daily occurrence, but keeping the community free of it is certainly a BIG deal! So on behalf of the entire Community….Thank you!)

How long have you been involved with Salesforce.com (as a customer and/or an employee)? I’ve been with Salesforce an AMAZING three months now. (EFD – Whoa….that long already?  That must mean your orientation was being thrown headfirst into Dreamforce week. Ouch!)

Bacon or sausage?  Can’t I have both?  Don’t make me decide!

What’s more important: Who you know, or what you know?  It’s definitely both! Who you know will get you in the door and the what you know will get you past the door. There have definitely been instances where I’ve experienced or seen both. When it comes to the “what you know” aspect of it though, you’ve got to know your stuff. It’s like Shark Tank. Cool, you’ve got something to present to some amazing entrepreneurs, but if your product is crap, they won’t invest. (EFD – Ahhh…another Shark Tank fan….and a great analogy.)

How did our relationship start, and when? A couple weeks into my role, I don’t remember exactly when, but you (and the other members of the Community) welcomed me with open arms by engaging with me on the Success Community!! (EFD – I’ve got an idea…how about you make a trip to Chicago and see the Community in action first hand at Midwest Dreamin’ 2016?)

And now the bonus question – What’s one fact about you that few people know, that will surprise me and my blog readers? I LOVE music. I can’t live without it. I listen to anything that sounds good to my ears regardless of genre, although my favorites are R&B and Rap. (Yes, some Country included.) DVSN, Ryan Hemsworth, and Ty Dolla $ign are some artists I’ve been listening to lately. If you want a new recommendation or need some music for a certain mood, holla at me on Twitter! (EFD – There’s some really great musicians in the Success Community like Ryan Headley, to name just one.)

You can find Claudio on Twitter.

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I’m the (Kevin) Bacon of the Salesforce Community – Introducing THE Chris Duarte

This is the thirteenth post in my blog series in which I will feature people I know from the community: Salesforce employees, MVPs, User Group Leaders, Partners, and honestly, anyone who I’m connected with who is willing to share with me the answers to five simple questions. I hoping that this blog series will help everyone out in the community get better connected to others who are either like them, can help them, are nothing like them, can’t help them, or are simply people they haven’t met yet! After all, a stranger is simply a friend you don’t know yet.

For me, one of the greatest strengths of the Salesforce Ecosystem is its people and the connections that are shared.

So, if you are brave enough, even if you’ve never met me in person, fill out this form and I’ll feature you in an upcoming post. (In case I have confused anyone, the questions on the form about our relationship refers to you, the reader, and me, the author, Eric Dreshfield, and not the featured person in this post.)  Just beware, by completing the form, you are giving me permission to use that information in a future post, as well as allowing me to interject some of my own thoughts into your responses!

And now I introduce the one and only, Chris Duarte.

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What’s your job title? Managing Editor of Trailhead, Salesforce.

What does that mean you do? I make sure the content on Trailhead is rad! (EFD – For those who don’t know what Trailhead is, WHERE HAVE YOU BEEN FOR THE PAST YEAR?  Oh, sorry.  I got carried away.  Check out Trailhead here.)

How long have you been involved with Salesforce.com (as a customer and/or an employee)? Five years. (EFD – Five years?  Ha,ha!  I’ve got you beat!   What?  It’s not a competition?  Oh, so sorry.)

Bacon or sausage?  It’s bacon, or nothing!

What’s more important: Who you know, or what you know?  So here’s the deal. I’m a big believer in lifelong learning, and I think every day presents a chance to learn something new. Just this morning (EFD November 11th, the date Chris gave me these details) I was in a meeting with Todd Enders, and I was about to launch into this deck I created. He stopped me and asked a few questions, which got the room talking and got us off on the right note. The meeting had a great outcome, by the way, and now I’ve learned a new way to communicate with impact (thanks, Todd!).

This is the thing I love about learning! One minute you’re doing things the same old way you’ve always done them, and the next you’ve completely changed your mind about something you were so sure about before. You learn, and then you transform. It’s rad when it happens! Ultimately, that’s the reason I work on Trailhead. Because I believe where we can go and who we can become is limitless, and Trailhead is an amazing way to help us get there.

How did our relationship start, and when? I think we met on Twitter in 2014. Our relationship solidified when you agreed to present in our success theater at Dreamforce 2014. Then I returned the favor by presenting at Midwest Dreamin’ 2015. Thanks again for having me! (EFD – I’ve got an idea…how about a Trailhead “thing” at Midwest Dreamin’ 2016?)

And now the bonus question – What’s one fact about you that few people know, that will surprise me and my blog readers? I’m related to Abraham Lincoln. (EFD – Wow, really?  I wish I would have know that, and you, back in early 1865 so I could have asked you to get me his autograph.  Oh wait….nevermind.)

You can find Chris on Twitter.